Registered Migration Agents and the OMARA Code of Conduct

Professional misconduct is a breach of the standards and ethical conduct by a registered migration agent in Australia. According to the Office of the Migration Agents Registration Authority (OMARA), the following are examples of professional misconduct committed by a registered migration agent:

• Engaging in unprofessional or unethical conduct
• Providing false or misleading information to clients or the Department of Home Affairs
• Failing to act in the best interest of clients
• Charging excessive fees or failing to provide fee agreements
• Failing to keep accurate records
• Failing to maintain competence and knowledge of migration law and procedures
• Providing migration advice while not being registered or exempted

OMARA manages the registration and regulation of migration agents in Australia. In case of alleged professional misconduct, the OMARA investigates and takes disciplinary action against the registered migration agent, which may include cancellation or suspension of their registration or imposing conditions on their registration.

Clients who believe that their registered migration agent has engaged in professional misconduct can make a complaint to the OMARA. The OMARA also provides information and assistance to clients on how to choose a registered migration agent and what to expect from their services.

It is of utmost importance that all registered migration agents regularly acquaint themselves with the Migration Agents Registration Authority (MARA) Code of Conduct. As professionals, registered migration agents are held to the highest ethical standards and are required to act in the best interests of their clients.

If you are a Registered Migration Agent seeking professional guidance or legal representation with respect to OMARA complaints, please do not hesitate to contact our office.

It is of utmost importance that all registered migration agents regularly acquaint themselves with the Migration Agents Registration Authority (MARA) Code of Conduct.

As professionals, registered migration agents are held to the highest ethical standards and are required to act in the best interests of their clients.

If you are a Registered Migration Agent seeking professional guidance or legal representation with respect to OMARA complaints, please do not hesitate to contact our office.